Frequently Asked Questions
Click on a question below to display the answer. This page will be updated as new questions arise.
Redeemer resumed 10:30 AM onsite worship services on Sunday, June 7.
We plan to add an additional service on Sunday mornings at 9:00AM as soon as it is needed to accommodate all who want to worship in person.
Yes. Livestreaming and other types of online gatherings will continue to be important tools for keeping us connected and engaged with one another.
We believe that “church” will be a mixture of onsite and online activities.
On Tuesday we will email a sign-up link to all members and regular attendees to register for that week’s services.
There are 72 seats available on the main floor for each service, along with an additional 20 in the balcony reserved for families with small children.
If all seats have been reserved by the time you try to sign up, just add your name and the number of seats you need to the waiting list. We will notify you by email if space becomes available.
If you are not yet receiving those emails, contact Executive Pastor Bob Brunson ([email protected]) so we can add you to the list.
While the things we love about Redeemer services will continue — sound preaching, rich liturgy, heart-searching music and prayer — each element will be shortened a bit to make it easier for children to sit through the entire service with their parents.
A shorter service will also enable us to add an earlier service in a few weeks while still allowing time between services for cleaning, sanitizing, and preparing the sanctuary, restrooms, and foyer.
First, our facility team has worked tirelessly to clean and sanitize the sanctuary, balcony, restrooms, and foyer in preparation for your return. If you can walk on it, touch it, or sit on it, it has been steam-cleaned and disinfected. Going forward the team will continue to do everything necessary to assure a clean and safe environment.
Second, we have instituted health and temperature checks for all our Sunday Servant Team volunteers before they go on duty each Sunday. We plan to expand these checks to all volunteers as the ministries of the church gradually reopen.
Third, contact-free hand sanitizer stations are now available when you enter and exit the sanctuary. And toe-pulls have been installed on the restroom doors so they can be opened without touching the handle.
Finally, we have laid out an indoor traffic plan designed around one-way aisles, entrances, and exits to help you maintain a safe distance and avoid bunching as you come and go from the service.
First, we are asking that everyone wear a mask or a face-covering while inside the building. This is a relatively easy way to protect others from infection if we are asymptomatic (or pre-symptomatic).
Second, we ask that you sit only with members of your household (or “virtual” household members with whom you’ve already been in close contact outside of church). And, that you always leave 3 empty chairs between you and the next household.
Finally, we ask that you do all your fellowshipping with friends outside the sanctuary. Use the courtyard or the parking lot and maintain 6 feet of social distance between you as you do.
Each of these measures helps lessen the risk when gathering indoors with a large group of people. As we each do our part, we make it possible for people not only to be safe at church, but to feel safe as well!
After arriving, line up in the courtyard outside the sanctuary and wait to be seated by an usher.
When the doors open, you will be met in the foyer by an usher who will help you pick up a worship guide and (on communion Sundays) enough self-contained communion sets for all the communicants in your household.
The foyer usher will hand you off to one of the sanctuary ushers at the inner doors, and they will escort you to your seats.
After the benediction, we ask you to remain standing until the usher for your side of the church dismisses your household and row to leave by the side aisles and exits.
By the exit doors there will be a hand sanitizer station, and trash receptacle for you to throw away your worship guide and used communion cups before leaving the building.
Once you have left the building, you are free (and encouraged) to fellowship all you want in the open air!
Rather than pass an offering basket hand to hand during the service, worshipers will be able to leave their gifts in an offering box mounted inside the sanctuary at each exit door.
Of course you can continue to give by mail, by scheduled giving through your bank, or online via the Giving page of the church website.
In the beginning, we will practice contactless communion using prepackaged communion sets containing both the bread and the juice. Worshipers will need to pick up enough sets for all communicants in their family as they enter the sanctuary for the service.
If your kids get wiggly, you have several options:
- Get ahead of things by registering to sit in the balcony when you sign up for a service. Or, you can retreat upstairs during the service if space is available. Either way, we ask that you only use the stairwell in the lobby so that the Balcony usher can help you find a seat.
- Retreat with your little one to the video overflow room in the Chapel (across the courtyard in the Office Building) and watch the livestream on the big screen.
- Let the kids run in the courtyard while you follow the livestream service on your mobile device.
Unfortunately, the church playground is still closed to the public. Once the city reopens park and school playgrounds, we will likely follow suit.
In the meantime, we are taking this opportunity to make needed repairs, including replacing the fence, restoring the ground cover to a safe depth, pressure washing the equipment, and trimming back (or replacing) the surrounding bushes.
Until then, please do not allow your children to use the playground.
The simplest answer is, we don’t know yet.
We envision a gradual ramping up of our capabilities to clean, maintain, structure, and staff a fully functioning children’s ministry in the safest way possible. We hope to do so by the time the kids go back to school and childcare, if not before.
In the meantime we are shortening the service and providing additional worship resources to accommodate the children as they stay with their families.